CompactCath Will Serve Users as Usual Despite Coronavirus

As the novel coronavirus (COVID-19) outbreak in America is impeding the functioning of many businesses, CompactCath wants to assure users that we are functioning as usual. At this point, the production and shipment of our products are not disrupted, and our staff is working as always to fulfill all orders. 

Will you get your catheter supplies on time?

If you are receiving CompactCath from a DME (durable medical equipment) provider, such as ABC medical, 180 Medical, Mckesson Medical, RGH Enterprises, or Byram Healthcare, they are responsible for shipping your medical supplies. To the best of our knowledge, none of them are experiencing delays in product supply.  Please check in with your provider if you have concerns or are experiencing delays. 

CompactCath has been fulfilling all purchase orders from our partnered DME suppliers, so there should be no shortage of inventory and you should not run out of catheter supplies. 

If you are buying from CompactCath’s online store, then CompactCath is shipping to you directly from our in-house warehouse. CompactCath ships via USPS, which announced that they are experiencing “only minor operational impacts within the US. CompactCath has ample inventory and our staff are shipping out orders as usual. If you don’t have auto-renew set up for your catheters, please remember to order in advance, before your existing catheter supplies are depleted to allow for any unexpected delays.

Will the coronavirus spread by mail? 

Right now the CDC has stated that the novel coronavirus spreads primarily from person to person, and the spread of the virus from contaminated surface to person, though potentially possible, is not the main way it spreads. 

The Washington Post reported that although experiments have found that some coronavirus are able to infect people for up to 24 hours when residing on cardboard surfaces, “[m]ost virus particles degrade in a matter of minutes or hours outside a living host, and the quantity of infectious particles goes down exponentially over time.”

As a precaution, always wash your hands for at least 20 seconds with water and soap (and with the correct technique) after you’re done handling the mail and before you touch your face. And always wash your hands before you handle your catheter supplies. 

Our catheters, while sealed in their packaging, are all sterile. To prevent viruses or bacteria from getting onto your catheter, always clean your hands thoroughly and follow proper directions when inserting your CompactCath catheters. 

Right now the CDC’s recommendations to the general public include frequent hand-washing and social-distancing. Find more detailed guidelines by visiting CDC’s website

How to contact us

CompactCath wishes you all to stay safe and healthy. If you have any questions or concerns, as always you can call us at 2156072607, or email us at